HelloPlumShop

Ceramic jewellery handmade in Australia

Brisbane, Australia

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hello, welcome to the Hello Plum shop!
I have been making earrings since 2016 and recently began a journey into learning ceramics! Here you will find my delightfully wonky ceramic earrings, handmade with love ❤

Yes I refund shipping overcharges, If you are charged more than $9 for postage I will refund the difference for you!!

Please read my shop policies before making a purchase. Due to Covid19 shipping can be delayed this is out of my control.

Announcement

Last updated on Jul 27, 2022

Hello, welcome to the Hello Plum shop!
I have been making earrings since 2016 and recently began a journey into learning ceramics! Here you will find my delightfully wonky ceramic earrings, handmade with love ❤

Yes I refund shipping overcharges, If you are charged more than $9 for postage I will refund the difference for you!!

Please read my shop policies before making a purchase. Due to Covid19 shipping can be delayed this is out of my control.

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Brooke Sheahan

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Brooke Sheahan

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About HelloPlumShop

Sales 673
On Etsy since 2014

Shop members

  • Brooke Sheahan

    Owner, Designer, Creator

Shop policies

Last updated on May 14, 2019

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalised orders

Yes I can accept custom orders if you are after a certain colour way however I can't make custom shapes. Please be aware the time it takes me to hand make custom orders will be longer. Expect to allow up to 2 weeks for the creation of your custom piece.

Care instructions

Care instructions

You can clean your piece with a baby wipe or a slightly damp cloth. Allow the pieces to dry completely before storing or wearing.

I recommend storing your pieces flat in a jewellery box or on a hanging earring storage solution such as a Bon Maxie earring hanger. Take care when hanging your pieces.

Please do not wear your jewellery pieces in water (swimming or bathing) It is absolutely fine for them to get a little bit wet however being exposed to water for a long time is not ideal as the material is porous and the glue holding the findings on may delaminate from the cement. You may notice the colour of your piece deepen when wet. This is fine, It will go back to normal once dry.

Gift wrapping and packaging

Yes! I love gift wrapping pieces you purchase as gifts. If you would like your items beautifully wrapped please purchase the gift wrapping listing along with the item. If you would like a handwritten note included please leave the details in the message section at the checkout.

Wholesale availability

I do take wholesale orders for retail stores and online retail. The turnaround time for wholesale orders can vary. Please contact me using the messaging function with details about your store including location and any links to social media.

If you are scouting pieces for Christmas stock please contact me to place your order by Mid September as things can get really busy leading up to the festive season.

IMPORTANT PLEASE READ

Hello! Thanks for reading this far!

It is really important to read each listing carefully before placing your order.

Please be aware of the processing time of your order before contacting me asking where it is.

Due to COVID19 the shipping times can vary and you should be aware of delays. Shipping times are completely out of my control. Our shipping carriers are doing their best to get parcels where they need to go in these difficult times. Please be patient. If you have concerns about the whereabouts of your parcel please contact me.

Delivery Info

Items sent within Australia are sent via normal Australia Parcel Post. There is no insurance or signature on delivery on normal parcel post but if you would like to add it you can purchase the upgrade for a few extra dollars.

Missing parcels are unfortunately not replaced if you do not purchase a shipping upgrade. Shipping upgrades are available to purchase in the Shipping tab in the shop.

Shipping prices consist of postage handling and packaging.

International packages are only sent tracked. Please allow up to 6-8 weeks at the moment due to COVID19 shipping delays.